Cancelation Policy

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Cancellations made less than 48 hours prior to your appointment will incur the full cost of the appointment fee. Appointment times will not be extended for late arrivals, and the full fee of the scheduled appointment will be charged. Follow-up appointments will not be scheduled until all outstanding payments have been made. Please contact your therapist IMMEDIATELY if you are demonstrating any signs/symptoms of illness. Your therapist will help determine whether or not you will need to reschedule your appointment, However, our full fee will be charged if an appointment is missed without notification. As we have families waiting for therapy slots, we will be unable to hold your appointment time after 3 missed/cancelled appointments within an 8-week period.